Gas

The  City of Granby provides gas service to the City of Granby community.  Please contact City Hall directly for assistance in obtaining these services for your home.

 

Natural gas is colorless and odorless, so natural gas companies add mercaptan, which has a rotten egg scent, so you can smell a gas leak should one occur.

So if you ever smell natural gas, we want you to know exactly what to do

  1. Immediately leave the building and head to a location where no smell of gas can be detected. Until you've reached a safe distance, avoid smoking and using electronics like garage door openers or alarm systems, and don't turn on or off any lights. Most importantly, stay away from the area of the smell and keep others away as well.
  2. Once you're at a safe location, call (417) 472-6556  or call 911.
  3. If you don't own the office or residence, it's a good idea to notify the property owner or manager in case repairs need to be made inside. 
  4. Steer clear of the area until you’re told it’s safe by a gas safety professional (city employee, police, fireman or other first responder on scene).

A gas leak is a serious hazard that can threaten both personal safety and property. Natural gas is extremely flammable, and even a minor leak can create an explosive atmosphere if it accumulates in an enclosed space. A single spark—from a light switch, appliance, or static electricity—can ignite the gas and cause a fire or explosion. In addition to the risk of ignition, gas leaks can lead to health problems, as breathing in high concentrations of natural gas can cause symptoms such as headaches, dizziness, fatigue, nausea, and confusion. Prolonged exposure can reduce oxygen levels in the air, potentially resulting in loss of consciousness. Common warning signs include the strong odor of rotten eggs (added to help detect leaks), a hissing or whistling sound near gas lines, or dead or discolored vegetation around outdoor gas pipes. If you suspect a leak, it is critical to leave the area immediately, avoid using electrical switches or phones, and contact your gas provider or emergency services from a safe location. Acting quickly can prevent serious injury and protect your home and community.